Shipping on November 15, 2022
We are constantly working to improve your Notarize experience. Here are some highlights of what’s changed.
Release notes and dates are subject to change.
These enhancements were deployed to our Fairfax environment on Friday, November 11, 2022, and our production environment on Tuesday, November 15, 2022.
Enhancements
Signer doc prep page copy update
Made copy changes to the signer doc prep page to make the purpose of the page more clear and to indicate that the signer will be placing their signature during the meeting with the notary (SE-3046):
Who does this impact?
- Availability: Signers on the web
-
Transaction Types: Transactions requiring notarization
KBA questions 1 at-a-time
Made changes to the Knowledge-Based Authentication (KBA) quiz to show 1 question at a time instead of showing all 5 questions on 1 page (SE-2871):
Who does this impact?
- Availability: Signers on the web
- Transaction Types: Transactions requiring the signer to go through KBA
Fixed!
Shortened email links
We have shortened the length of the links sent in our emails so that they should no longer trigger errors in email security software. (REAL-7898)
Who does this impact?
- Availability: All email that includes a link
- Transaction Types: N/A
Fixed error message on updated docs
We resolved an error message that was being received by some customers when documents that had previously been added to a transaction were updated. (REAL-7754)
Who does this impact?
- Availability: Real Estate customers using our Lender or Title portals
- Transaction Types: RONs
.docx files can be uploaded again in Fairfax
We re-enabled the upload of all files of .docx type in Fairfax (Prodmirror/testing) after enhancing malware detection capabilities.
Who does this impact?
- Availability: All in Fairfax (testing environment)
- Transaction Types: All
Florida certificate checkbox
We added a checkbox to Florida notarial certificates to more closely mirror Florida’s standard certificates. (NX-1793)
Who does this impact?
- Availability: Florida notaries adding looseleaf jurat
- Transaction Types: RONs
Please don’t hesitate to reach out to your Proof team with any questions. To contact Support, click the Chat icon in the corner of your screen to start a chat with us, or send us an email at support@proof.com!
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