Create an eClosing for Cash Buyer or Seller

Overview

Learn to create a real estate closing on the Proof platform. This article walks through the entire process for Title Agents, from the first click to the confirmation email, whether you place orders through Proof Closing Operations or send transactions directly to your signers.

🎯Primary Audience: Title Agents

Table of Contents

Click any link to jump directly to that step.

Steps

Step 1

Start a new closing

Log in to your Proof account to complete the steps below.

• Choose My closings from the navigation panel on the left:
  • If you don't see the panel, click the caret to expand it.
• Initiate your transaction using the button in the upper right corner. Do you use Proof Closing Operations?
  • Yes: Click Place an Order
  • No: Click Send new transaction
• Select Real Estate Closing from the dropdown.

Step 2

Type of closing

Indicate if you are initiating a closing for a cash buyer or if this is a seller-side transaction.

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Step 3

Provide property address to begin eligibility check

• Street address
• Apartment, suite, etc. (optional)
• City
• State
• Zip
• Country

Eligibility error messaging

Step 4

Indicate whether or not you are issuing a title policy:

• Yes: Go to Step 5
• No: Go to Step 6

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Step 5

Add the underwriter

Since you are issuing a title policy, you must provide the name of the title underwriter.

Error message when no underwriter is found to insure this loan

Step 6

Continue with eClosing

At this point, if you have not selected Hybrid, you can continue with a fully online closing.

Click Continue with eClosing

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Step 7

Additional details

Provide additional transaction details:

• File Number (only required if you are not using Proof Closing Ops)
• Loan Number
• Indicate if the signers need a secondary ID by selecting Yes under Is a secondary ID required for recipients on this transaction?

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Step 8

Signer details

1. Provide signer details:
   • Vesting type
   • Name
   • Email address
   • Phone number 
2. Indicate if the signers are signing in a representative capacity
   
   If the signers are signing the documents on behalf of someone else

   1. Click the 3 dots in the upper right corner of the signer's box.
   2. Select Make representative signer from the options. 
   3. Fill out the required fields.
      

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3. If any of the documents require more than one signer, click the Add recipient button on the right to add additional signers.
   • This does not include witnesses. Witness requirements can be added later.

If you have the credible identifying witness feature turned, the modal to provide the witness's information appears directly below the signer's information. Learn more about using a credible witness for eClosings.

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Step 9

Closing team

Add members of your closing team. This includes anyone supporting the transaction.

Roles

• Role
• Name
• Email address
• Phone number
• Check the Visible to signer box unless you want to hide the contact information from your signers
• Click +Add contact to add additional participants 

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Step 10

Prepare documents

Upload documents:

• An eSign Consent and Disclosure form automatically appears on every transaction:
  • The eSign Consent and Disclosure form is also attached at the bottom of this procedure.
• You must add at least one additional document to proceed.

Are you using Proof Closing Ops?

• Yes: Go to Step 12
• No: The documents automatically open for you to tag and prepare:
  • Review Tagging Documents for more information on self-tagging and using white-text tags.
  • Note: You can add a witness requirement by clicking the "eye" icon in the top right menu above your documents.

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Step 11

Signing schedule

Select a date range/window or schedule the closing.

Review Set a Closing Window or Scheduled Closing Date, or read about adding a buffer to prevent signers from joining your scheduled meetings too early.

Indicate what type of Notary will be used:

• Internal notary: Also known as In-House Notary (IHN)
• Notarize: Also known as Notarize Network 

If you're using an internal notary, you can select a specific person to be assigned or choose Unassigned from the dropdown to allow any notary from your team to handle this closing.

Review Assign a Notary to a Real Estate Closing for more information.

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Step 12

Special instructions

Before sending the transaction, you have the option to add any special instructions or notes:

• Add a personal note to your signers
• Add instructions for the Notary or the Proof Closing Operations Team (if applicable):
  • If you send transactions to Proof Closing Ops, use this box to indicate if a witness is required. The Closing Ops Team will add this requirement to your documents.

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Step 13

Send the transaction

Closing Concierge customers will experience this transaction flow and may see a Place order button (see this article for details) instead of Send transaction.

• Click Send Transaction

After you send the transaction, you'll receive a confirmation email.

Review Online Closing Signer Experience to learn about the steps for your signers.

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We're here to help! Please don’t hesitate to reach out to your Proof team with any questions about Proof Real Estate solutions.

To contact Support, click the Chat icon in the corner of your screen to start a chat with us, or send us an email at support@proof.com!

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