Scan Documents Using a Mobile Device

Overview

Do you have paper copies of documents to be signed and/or notarized? Learn to easily scan documents on your mobile device using a web browser!

🎯Primary Audience: Signers

Steps

From the upload screen on your mobile device:

1. Press Add a document.

   
2. Press Scan with camera.

   
3. Allow access to your camera.
4. Line up the blue scanner border with the outside of your document page.

   
   1. ℹ️ Upload the full document (not just the signature page).
5. Press the white circle at the bottom of the page to initiate the scan.
6. If your document is scanned sideways, you can tap Rotate or Rescan to fix it.
7. Add pages until you're ready to upload:

   
   • If you have more than one page, select Add another page.
   • Press Upload scanned document when all pages have been scanned.
8. Preview your scanned documents.

   
9. Press Back to rescan or Continue to move to the next step!

   

Tips

• Place the document on a dark/contrasting background. For example, placing a white document on a white background will result in an error while attempting to scan.
• Step back and ensure you're lining up the edges of the document with the blue border. Hold the device steady at a straight angle.
• If your document has many content blocks/borders, try taking a step back so the scanner can focus on the entire document as opposed to smaller pieces of the document within it.

Errors

You may see error messages as you attempt to scan, prompting you to rescan your document.

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