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May 13, 2023 Notarize Release Notes

Casey Birkholz
  • Updated

About Monthly Release Notes

Release notes are subject to change. We add resources as they become available, so check back closer to release day! Links to Knowledge Base articles are typically added in advance. Therefore, articles may be pre-release versions or may not be accessible if you access them before the timeframes below:

  • New articles are published on the Monday before the release.
  • Updates to existing Knowledge Base articles are published by 8:15am ET on release day.
ℹ️ Notary articles require users to log in.

Shipping on May 13, 2023

All Real Estate Business Notaries
Signer settings & removal of landing page on mobile web      
New navigation      

Mobile Web: Signer Settings & Landing Gate Removed

What is this?

Before this release, Signer Settings weren't available via mobile web. If a signer wanted to access settings, they would have to use a computer or our mobile app.

Examples of Signer Settings include payment method, Multi-Factor Authentication (MFA), password, etc.

We also removed the landing gate shown below that asked signers using a mobile device to choose between continuing in the browser or the app. Now, signers who access Notarize using a browser on a mobile device will simply continue seamlessly using their browser.

ℹ️ Signers can still use a mobile app if they access Notarize with our iOS or Android mobile app.

mobile-web-1.png

Who does this impact?

  • Availability: Available for any signer using a browser on a mobile device
  • Transaction Types: All transactions

How does this work?

This Mobile Web article, which is under the Features & Functionality category of the Help Center and the articles linked at the bottom of the article will be updated on May 18. 

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New Navigation for Enhanced User Experience

What is this?

We're introducing new navigation across the product in the Signer, Lender, Title, and Business portals to make our product more intuitive for all users.

How does this work?

Read our blog post! Notarize to Unveil a Sleek, New Platform Navigation 

The following Help Center articles include a walk-through of the new navigation:

All Help Center articles will be updated to reflect the new navigation by Monday, May 22.

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Please don’t hesitate to reach out to your Proof team with any questions. To contact Support, click the Chat icon in the corner of your screen to start a chat with us, or send us an email at support@proof.com!

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