Shipping on May 29, 2023
We are constantly working to improve your Notarize experience. Here are some highlights of what’s changing. These enhancements deploy to our Fairfax environment on Thursday, May 25, 2023, and our production environment on Monday, May 29, 2023.
Release notes and dates are subject to change.
Release Notes
SMS MFA Phone# Confirmation for Notaries
We’re adding an additional verification step before SMS Multi-Factor Authentication can be set up in Notary Profile Settings. This ensures existing notaries are setting up MFA for a mobile number that they have access to and alleviates notaries getting locked out of their accounts when they provide an incorrect number or a landline.(NX-2532)
Who does this impact?
- Availability: All notaries
- Transaction Types: N/A
Mobile Web signer scanning enhancements
We’ve made multiple enhancements to the scanning experience for signers using a web browser on a mobile device (“mobile web”) to scan and upload documents. Signers will receive tips while scanning their documents to ensure the best quality photo is taken, and documents will be auto-captured once they’re in view. If signers have previously denied browser access to their camera, they’ll receive a link to Grant Notarize Access to Camera and Location in Your Browser in our Help Center to assist them in allowing access (SE-4030, SE-3969).
Who does this impact?
- Availability: Signers using mobile web to upload a document
- Transaction Types: Retail and Easylink transactions
TITLE of Enhancement 3
Signer Settings have been removed from the mobile apps. When signers access Settings from our mobile app, a mobile web view within the app opens. There are no changes to the Settings themselves, and there are no changes to what the signer has access to within Settings. (SE-3459, SE-3460)
Who does this impact?
- Availability: Signers on the iOS or Android mobile apps
- Transaction Types: All transactions
Please don’t hesitate to reach out to your Proof team with any questions. To contact Support, click the Chat icon in the corner of your screen to start a chat with us, or send us an email at support@proof.com!
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