Complete Your Online Real Estate Closing with Multiple Signers

Multiple-signer transactions can be completed via Co-located, Concurrent, or Split Signing.

Co-located

Signers are in the same room and join the same notary meeting together on one device (computer or mobile). A maximum of two signers can participate in a co-located meeting for a retail transaction.
 

Concurrent Signing

Signers are in different locations and simultaneously join the same notary meeting from separate devices. 

• The signer may be given the option to move forward instead of waiting in the Waiting Room. 
  • Additional signers may join the meeting in progress.
  • If they complete the transaction before anyone else joins, the meeting becomes part of a Split Signing.
• Sign Ahead cannot be used with Concurrent Signing. All notations/annotations must be made during the meeting.
• If co-signers cannot meet simultaneously, or you want to use the Sign Ahead feature, opt for a Split Signing.
   

Split Signing: Signers are in different locations and are either unable or unwilling to join the same online notary meeting. Separate notary meetings take place, and fees are paid for each meeting. Split Signings are either:

• Sequential Signing Order, when a specific order is pre-determined by the organization that created the transaction.
• Parallel Signing, when the order does not matter.

Also read How Much Does Notarization Cost on the Proof Platform? for information about payment on multi-signer transactions.

Click the link that corresponds with your situation. (Indicated by whether you and the other signers are in different locations or co-located (physically together in the same location).

🎯Primary Audience: Borrowers & Sellers (Real Estate Signers)

Signers are in Different Locations

1. Each signer receives an email from noreply@proof.com.
2. Click the button/link in the email to be directed to your transaction at app.proof.com.
3. When a transaction is initiated as a multi-signer transaction with individual emails, you'll be directed to the Who is Signing? screen.
4. Click Join Now to start the notary meeting:
   • You'll enter the Waiting Room to wait for the other borrowers to join.
   • If you select Continue without others you'll move past the Waiting Room to start a notary meeting on your own. (This is now a Split Signing.)
     • If you do not see this option, the business that created the transaction requires signers to complete the meeting together.
5. Once all borrowers are in the Waiting Room, you're automatically moved to the meeting queue to wait for a notary to pick up your call. (This is a Concurrent Signing.)
6. When the notary joins your meeting, you and your co-signers will see each other on separate video feeds.

Signers are Co-Located

1. Each signer receives an email from noreply@proof.com.
2. Select the button/link in the email to be directed to your transaction at app.proof.com.
3. Click Join Now to see your options for which signers are ready.
4. Select which of the additional signers on the transaction are physically present with you now:
   • The signer who clicks on the email in Step 1 will automatically be selected and must be present before moving forward. If you are not that person, please contact support@proof.com.
5. Once you've selected all signers who are physically present with you and are ready to use the same device to complete your closing documents, click Start signing.
6. Review the documents in your closing package.
7. Fulfill any fields that are available and do not require the presence of a notary. (This is only an option with Co-Located Signing.)
8. Each signer will be prompted to verify their identity using personal details (read more about Identity Verification).
9. Each signer will be prompted to capture their Photo ID using your device's camera.
10. Complete a tech check for your device and connection.
11. Click to join a live video session with a notary to complete your document package!

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