Overview
If you're the owner or admin of your lender account, you can view identity data for your signers when the transaction is initiated as an online notarization or an IAL2-compliant Proof transaction. Viewing this information allows you to better monitor transactions with the potential to catch fraud.
🎯Primary Audience: Mortgage Lenders
Access the Identity Tab
Log in to your Proof account to complete the steps below.
- Click My closings from the navigation panel on the left.
- If you don't see the panel, click the left arrow to expand it.
- Find the desired transaction and click the transaction name to open Transaction Details.
- Click Identity at the top of the page to view identity information available.
Use the Identity Tab
The Identity tab includes the following for each attempt by every signer:
- Profile
- Timeline
- Credential viewer to see:
- Image of ID
- Image of selfie
Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat, email us at support@proof.com!
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