About Monthly Release Notes
Release notes are subject to change. We add resources as they become available, so check back closer to release day!
Links to Help Center articles are typically added in advance. Therefore, articles may be pre-release versions or may not be accessible if you attempt to access them before the timeframes below:
- New articles are published on the Monday before the Thursday release.
- Updates to existing articles are published by 8:15am ET on release day.
Shipping on January 11, 2024
Release Summary & Link | Real Estate Impact | Business Impact | Notary Impact | Signer Impact |
Branded video backgrounds for In-house notaries (IHNs) | IHNs can upload company-branded background | IHNs can upload company-branded background | IHNs can upload company-branded background | Visual brand recognition via company-branded background |
iOS & Android mobile apps integrated with Persona | N/A | N/A | N/A | More consistent experience |
Branded Video Backgrounds for In-house Notaries
What is this?
We’re introducing a new feature for organizations to customize the video backgrounds of their notaries. Customizing the background increases brand consistency across the customer journey. When utilized, your company’s brand is prominent in the meeting, behind the notary that is serving your customer!
Who does this impact?
-
Audiences:
- Real Estate and Business customers of Proof.
- In-House Notaries (IHNs) employed by an organization utilizing this feature.
- Signers are indirectly impacted; they'll see a customized background during notary meetings with organizations utilizing this feature for their In-house Notaries (IHNs).
- Transaction Type: Remote Online Notarization (RON)
How does this work?
This feature is now available in your organization's account:
- Go to ⚙️ Settings < Brand customization < Video backgrounds.
iOS & Android Mobile App Enhancements
What is this?
The UI for signers using the iOS and Andriod mobile apps was updated to improve consistency with the browser experience.
Who does this impact?
- Audience: Signers using the iOS or Android mobile app.
- Transaction Types: Incomplete transactions that require signers to complete Credential Analysis.
How does this work?
This applies to signers using the iOS or Android application. Users do not need to do anything to experience these enhancements.
Please don’t hesitate to reach out to your Proof team with any questions. To contact Support, click the Chat icon in the corner of your screen to start a chat with us, or send us an email at support@proof.com!
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