Callback is an option to presented to signers after 30 minutes of waiting, allowing them to opt in to receive a phone call when a notary joins their meeting.
The signer provides their U.S. phone number where they'd like to be notified. They keep the browser or tab with the meeting open on their device and their place in the queue is saved. If the meeting is closed, their place in line is still saved, but they need to verify their identity with credential analysis and knowledge-based authentication again.
When the notary joins the meeting, the signer receives an automated call notifying them that the notary has joined. The signer has 2 minutes to return to the meeting to meet with the notary, or the signer can choose to cancel the transaction.
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