Create an Identify transaction

Identify transactions are used when you want to verify someone's identity without requiring them to sign a document. This can be helpful to prevent fraud in many aspects of your operations, such as when someone wants to open a new account, apply for a loan, wire money, and more.

You can also create Identify transactions via the API or with an EasyLink.

Who this is for

Any user in your organization who can create and send transactions can perform the steps below.

What to expect

An Identify transaction can only be sent to one recipient at a time. If you'd like to use this transaction type to verify the identity of more than one person, a separate Identify transaction must be created for each person.

You can use any or all of the following identity verification methods in an Identify transaction:

• Credential analysis + selfie comparison
• IAL2-compliant identity verification — If users fail IAL2 identity verification, they will be routed to an on-demand fraud agent to determine if the identity is genuine.
• Knowledge-based authentication (KBA)

Once the transaction is complete, you’ll have access to a Proof identity report with details of success and potential fraudulent activity.

Create and send an Identify transaction

Log in to your Proof account to complete the steps below.

1. Click Send & manage from the navigation panel on the left.
   • If you don't see the panel, click the caret to expand it.
2. Click Send new transaction in the upper right corner.
3. Select Identify.
   
4. Transaction details: Type a name for the transaction.
   • (Optional) Add transaction type or ID if desired.
   • Use the radio button to select if the signer needs secondary ID.
5. CC contacts: (Optional) Click + Add CC contact to notify colleagues and share the identity report when the transaction is complete.
6. Recipient details: Provide the recipient's information.
   • The recipient may not be able to change their name when they proceed through the transaction, depending on the settings in your account.
   • Check the boxes next to the identity verification method you prefer (recipient's phone number is required for IAL2).
     
7. Click Send transaction to email the Identify request to the recipient.