Anyone that has access to the transaction details (the notary, signer, business, admin) has access to the chat transcript.
After you complete a meeting and the video is processed, the chat messages show over the video when played through our video player in your notary journal or the transaction details page.
Log in to your Proof account to complete the steps below.
- Open the transaction for which you'd like to download the transcript.
- Click Meeting or Video (depending on what type of account you have.
- Select the Download chat transcript in the lower right corner of the video.
Play the chat and video together
To play the chat and video together:
- Download the video file (.mp4) and chat transcript file (.srt) separately.
- Open the files in a media player.
Playing the files depends on the video player you use, but here's an example of how to play the files using VLC Media Player.