Overview
You sent your document to someone to notarize, and it's complete! Here's how to download the final version of your signed and notarized documents. Once your signer completes a video meeting with a notary, your account Admin and sender of the transaction are automatically notified by email that the notarized document is ready for download.
Who this is for
Title agents and lenders can perform the procedure below.
Steps
Log in to your Proof account to complete the steps below.
- Click My closings from the navigation panel on the left:
- If you don't see the panel, click the caret to expand it.
- Search for your transaction or start by filtering your transactions:
- Click to open the All statuses dropdown
- Click the box next to All completed > Complete
- Click on the transaction to open the Transaction Details screen
- Use the tabs along the top to access the completed Documents and the video recording:
- Download the entire completed document package by clicking .
- Download single files by right-clicking on the document name. The single document will appear, with the option to download in the bottom-right corner.
Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat or email us at support@proof.com!
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