Overview
You sent your document to someone to notarize, and it's complete! Here's how to download the final version of your signed and notarized documents. Once your signer completes a video meeting with a notary, your account Admin and sender of the transaction are automatically notified by email that the notarized document is ready for download.
🎯Primary Audience: Title Agents & Lenders
Steps
Log in to your Proof account to complete the steps below.
- Click My closings from the navigation panel on the left:
- If you don't see the panel, click the caret to expand it.
- Search for your transaction or start by filtering your transactions:
- Click to open the All statuses dropdown
- Click the box next to All completed > Complete
- Click on the transaction to open the Transaction Details screen
- Use the tabs along the top to access the completed Documents and the video recording:
- Download the entire completed document package by clicking .
- Download single files by right-clicking on the document name. The single document will appear, with the option to download in the bottom-right corner.
Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat or email us at support@proof.com!
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