Proof is operational 24 hours per day, 7 days per week, 365 days a year! Keep reading for hours of specific services related to support or real estate closings.
🎯Primary Audience: Signers & RecipientsNotaries
Notaries are available 24/7/365!
Customer Support
Proof Customer Support is available to assist all customers via email at support@proof.com and chat using the chat bubble in the lower right corner of any page in the Help Center during our regular hours of operation:
- Monday – Friday: 8 am – 10 pm ET
- Saturday & Sunday: 8 am – 7 pm ET
Subscribers with phone support included in their tier can contact Customer Support during the same hours as email and chat support.
Real Estate
Technical Support
Technical Support is available via chat and email to all users (Signers, Title Agents & Transaction Collaborators) during the following hours:
- Monday – Friday: 8 am – 10 pm ET
- Saturday – Sunday: 8 am – 7 pm ET
Notaries / NSAs
Notaries are available to complete online closings during the following hours:
- 24 hours per day, 7 days per week, 365 days per year!
Closing Operations
Closing Concierge processes documents for orders placed via the Proof platform. These services are available during the following hours:
- Monday – Friday: 7:00 am – 10:00 pm ET
- Saturday: Closed
- Sunday: Closed
Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat or email us at support@proof.com!
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