Here's how to download a completed notary meeting video for one of your customers. You'll be notified by email once your signer has completed their notarization.
The video downloads as an mp4 file to your local hard drive.
If you're a signer, follow these instructions instead.
Who can use this
Any user in your organization who can create and send transactions and notaries sourcing transactions (NSTs) can perform the steps below.
Depending on the subscription, some accounts do not have access to their signer videos. If not, you can ask the signer to Download the meeting video and send you the video.
Download the meeting
Log in to your Proof account to complete the steps below.
- Click Send & manage from the navigation panel on the left.
- Click the transaction for which you'd like to download the video.
- Select Meeting from the options at the top of Transaction Details.
- Click the 3 dots menu on the lower right corner of the video.
- Select Download from the menu that appears.