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What Do I Need for Online Notarization?

Casey Birkholz
  • Updated

Overview

Everything you'll need to complete a transaction on the Proof platform! 

🎯Primary Audience: Individuals/Consumers (Retail Signers)

Need to Know

  • Signers must be at least 18 years old to complete a notarization.
  • The document being notarized must be intended for use in the U.S.

Identity Evidence & Information

To verify your identity, please have the following items and information ready in advance:

  • A U.S. Social Security Number (SSN) or Individual Tax Identification Number (ITIN) - more info below.
  • A U.S. address.
  • Government-issued photo ID from this list.
  • Typically, the system needs at least six (6) months of credit history to generate identification questions.

SSN or ITIN

✅ For those who need to verify their identity and/or notarize documents intended for use within the U.S., you may be required to complete Knowledge-based Authentication (KBA). To help you complete KBA, the Proof platform can accept either a U.S. Social Security Number (SSN) or an Individual Tax Identification Number (ITIN).

The identifier used must be tied to sufficient records to generate identity verification questions, such as credit history, vehicle registration, etc.

Technology

To ensure the Proof platform operates as expected, you'll need:

  1. A device with audio & video capabilities, such as:
    • A computer with a webcam, microphone, and speakers
    • A mobile device with one of the options listed below
  2. A browser from this list:
    • Mozilla Firefox*
    • Google Chrome*
    • Safari*
    • Microsoft Edge*
    • Notarize app for Apple or Android installed on your mobile device:
      • Do not use the mobile app for real estate closings or any transaction initiated by a business (You can use your phone by using one of the browsers listed above)
  3. A strong internet connection

Read the Minimum System Requirements for full details on specific devices and internet requirements to complete a transaction on the Proof platform.

*Your browser needs permission from your phone's system settings to access the camera and microphone for a notary meeting; check Enable Camera and Microphone Access for Mobile Devices for instructions.

Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat or email us at support@proof.com!

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