Proof supports multi-factor authentication (MFA) via SMS or authenticator app for all your transactions.
Read Multi-factor authentication (MFA) for more detailed information about multi-factor authentication.
If you'd like to set up multi-factor authentication when you or your team logs in, read Enable login multi-factor authentication (MFA) for your account or organization.
Who can do this
Any user in your organization with an owner or admin role can perform the actions described below.
Notaries sourcing their own transactions (NSTs) are not able to access this feature.
What to expect
After this is enabled:
- Signers on all your transactions going forward will be required to use multi-factor authentication before they can complete their transaction.
- A mobile phone number for the signer is required when this is enabled.
If the signer's mobile phone number is entered incorrectly, an owner or admin of the account can make edits, and the signer can try again. If the signer is still not receiving a text and the number is correct, contact Proof support.
⚠️ After 3 failed attempts to enter the correct authentication code, the user will be locked out for 10 minutes.
Enable transaction MFA for all transactions
Log in to your Proof account to complete the steps below.
- Click Settings from the navigation panel on the left.
- If you don't see the panel, click the caret to expand it.
- Select Transaction Settings from the Settings page menu.
- Select the radio button next to the desired authentication method in the Authentication & security box.*
- Business and real estate accounts can use SMS authentication.
- Title accounts also have the option to use ZIP code.
- Business and real estate accounts can use SMS authentication.
- Click Save changes.
Disable transaction MFA for one transaction
When you create and send transactions, you can change the multi-factor authentication setting for each individual transaction.
Uncheck the box next to Require SMS authentication to disable for an individual transaction.