Minimum Computer Requirements to Complete Transactions on Proof

Overview

Transactions on the Proof platform are simple to complete. All you need is access to a computer or mobile device (smartphone, iPad, etc.). Your device must include a video camera and audio capabilities (sound and microphone access). You also need a strong internet connection.

For mobile device requirements, read Minimum Mobile Device Requirements to Complete Transactions on Proof.

Internet Connection Speed

Internet access through an internet service provider is a broadband connection sufficient to support a live, real-time audio-video connection. We recommend a hardwired setup, but Wi-Fi will also work.

Ideal speeds for optimal meeting success are:

Ping: <30ms
Upload: 5mBit
Download: 20mB

If you're unsure if your internet connection meets these requirements, you may use this tool to test your internet speed.

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Document Reader

You need Acrobat Reader, Acrobat Standard, or Acrobat Professional with JavaScript and browser display enabled to access the digital certificate electronically attached to your notarized record.

Click here to download Adobe Reader for free. You must have Adobe Acrobat or Adobe Reader version 6.x or newer.

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Device Requirements for Computer or Laptop

Supported browsers

We support the most recent 10 major versions for Chrome, Firefox, and Edge, and the most recent 2 major versions of Safari, including the current versions. So if Chrome, Firefox, and Edge are on version 119, and Safari is on version 17, we support:

• Chrome version: v110 or newer
• Safari version: v16 or newer
• Firefox version: v110 or newer
• Microsoft Edge version: v110 or newer

Supported operating systems

• Windows
  • Minimum requirements of supported browsers
  • Windows 10 or newer recommended
• macOS
  • Minimum requirements of supported browsers
  • Leopard or newer is recommended

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