Enable Login Multi-Factor Authentication (MFA)

Overview

Learn how to provide your team with a more secure login process by setting up Login Multi-factor Authentication (MFA) for your organization.

To learn about MFA at the transaction level rather than the login level, read Enable Multi-Factor Authentication (MFA) for Business Transactions.

🎯Primary Audience: Proof for Business

What is MFA?

Multi-factor authentication is an electronic authentication method in which a device user is granted access to a website or application only after successfully presenting 2 or more pieces of evidence to an authentication mechanism:

1. Knowledge (something the user knows)
2. Possession (something the user has)
3. Inherence (something the user is ~ biometric data such as fingerprints or facial recognition)

When Login MFA is enabled for an organization on the Proof platform:

• The organization's admin is prompted to select the method of MFA authentication. This method becomes the default for all organization members.

• Organization settings override a user’s personal settings. Once an organization has MFA set up, the org members will see a message informing them that the account manager has set up their MFA settings.

Set Up Login MFA

1. Log in to your Proof account.
2. Click Settings from the navigation panel on the left:
   • If you don't see the panel, click the caret to expand it.
3. Select Team Security from the Settings menu.
4. Click the radio button next to Multi-Factor Authentication
5. Choose any or all methods of authentication for your organization 

MFA User Experience

After inputting a valid email and password combination during login, the end-user is prompted to enter a 6-digit code that’s generated via SMS text message or the Google Authenticator mobile application.

SMS Authentication

This option will prompt the user to input their phone number so that a 6-digit code can be delivered to their phone via an SMS text message.

Google Authenticator

Click here to download the Authenticator app for iPhone or Android. The linked page also contains information for different use cases, such as configuring the Authenticator app on multiple devices. Once the user selects Google Authenticator as the preferred means of MFA with Proof, a setup prompt appears on the screen:

1. Click Setup to generate a QR code.
2. Open the Google Authenticator application on mobile, and click the + icon to scan a new QR code.
3. Once the QR code is detected on the computer screen by your camera, a 6-digit code appears in the app. It regenerates every 30 seconds.
4. MFA will be successfully configured once you input the 6-digit code.

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