Here are links for instructions to enable your camera and microphone on different browsers when using a laptop or desktop computer. Proof is supported in Chrome, Firefox, Safari, and Edge browsers.
When you sign a document in front of a notary on the Proof platform, your video and audio must be routed and recorded through Proof for legal reasons. Usually, browsers request permission to use the camera and microphone when the Proof platform checks your device for a functional camera and microphone.
The best and easiest way to enable the camera and microphone for use during a transaction with the Proof platform is to select the option to allow when prompted.
- If you're using Proof a phone, read Enable camera and microphone access for mobile.
- Make sure your device meets the minimum system requirements to complete a transaction on the Proof platform.
- If you're using a computer issued by your organization or business, please contact your information technology (IT) team for assistance.
Camera and microphone settings
If you didn't get a pop-up or if the camera or microphone was disabled for the Proof platform previously, follow the instructions below.