Proof provides organizations two methods to remind your signers about transactions.
- Automatic email reminders are sent at the cadence below for organizations.
- Manual reminders can be sent at any time and a personal notes can be added.
Who this is for
This content is for users who have a Proof account associated with a business organization.
Automatic reminders
Automated email reminders are ON at the account level.
Each automatic reminder is emailed a maximum of one time at the cadence below:
| Transaction Status | Email Sent |
| Sent but not open | After 6 hours, 24 hours, and 48 hours |
| Opened but not completed | After 6 hours, 24 hours, and 48 hours |
| Completed | Immediately |
Signers can unsubscribe from these emails using the link at the bottom of each email.
Automated reminders cannot be customized, but manual reminders can be; see below.
Manual reminders
Reminders can also be sent manually and customized for individual transactions. Read Manually send a reminder to learn how to send your own reminders.