Sign a Document from a Business Requiring Multiple Signers

There are a few options for completing a notarization when documents need to be signed by multiple parties:

1. Co-located: Signers are in the same room and join the same notary meeting together on one device (computer or mobile). A maximum of two signers can participate in a co-located meeting for a retail transaction.
   
   
2. Concurrent Signing: Signers are in different locations and simultaneously join the same notary meeting from separate devices. A total of ten (10) signers can join a meeting. If you need witnesses, up to eight (8) signers and two (2) witnesses can join the meeting:
   • If the signer starts a Concurrent Signing and chooses to move forward instead of waiting in the Waiting Room, the meeting becomes a Split Signing.
   • Sign Ahead cannot be used with Concurrent Signing. All notations/annotations must be made during the meeting.
   • If co-signers cannot meet simultaneously, or you want to use the Sign Ahead feature, opt for a Split Signing.
     
     
3. Split Signing: Signers are in different locations and are either unable or unwilling to join the same online notary meeting. Separate notary meetings take place, and fees are paid for each meeting. A total of ten (10) signers can join a meeting. If you need witnesses, up to eight (8) signers and two (2) witnesses can join the meeting. Split Signings are either:
   • Sequential Signing Order (a specific order pre-determined by the organization that created the transaction)
   • Parallel Signing (the order does not matter)

Click the link that corresponds with your situation. (Indicated by whether you and the other signers are in different locations or co-located (physically together in the same location).

🎯Primary Audience: Signers

If you're uploading your own document for a personal notarization, read What if My Document Needs a Witness?

If you're completing a real estate closing with multiple signers, read Complete Your Online Real Estate Closing with Multiple Signers.

For the basics on signing a document you received from a business, read Sign a Document Sent to You by a Business Using Proof.

Signers are in Different Locations

1. Each signer receives an email from noreply@proof.com.
2. Click the button/link in the email to be directed to your transaction at app.proof.com.
3. When a transaction is initiated as a multi-signer transaction with individual emails, you'll be directed to the Who is Signing? screen.
4. Click Join Now to start the notary meeting:
   • You'll enter the Waiting Room to wait for the other borrowers to join.
   • If you select Continue without others you'll move past the Waiting Room to start a notary meeting on your own. (This is now a Split Signing.)
     • If you do not see this option, the business that created the transaction requires signers to complete the meeting together.
5. Once all borrowers are in the Waiting Room, you're automatically moved to the meeting queue to wait for a notary to pick up your call. (This is a Concurrent Signing)
6. When the notary joins your meeting, you and your co-signers will see each other on separate video feeds.

Signers are Co-Located

Once the signers are in the meeting with the notary, they will see each other on separate video feeds. 

1. Each signer receives an email from noreply@proof.com.
2. Click the button/link in the email to be directed to your transaction at app.proof.com.
3. Click Continue to see your options for which signers are ready.
4. Select which of the additional signers on the transaction are physically present with you now:
   • The signer who clicks on the email in Step 1 will automatically be selected and must be present before moving forward. If you are not that person, please contact support@proof.com.
5. Once you've selected all signers who are physically present with you and are ready to use the same device to complete your closing documents, click Start signing.
6. Review the documents in your closing package and fulfill any signature flags that do not require the presence of a notary. (This is not an option if you are using Concurrent Signing.)
7. Complete a tech check for your device.
8. Each signer will be prompted to verify their identity using personal details (first name, last name, last four (4) digits of U.S. social security number, and most recent U.S. address of residence).
9. Each signer will be prompted to capture their Photo ID using your device's camera.
10. Select Join a live video session with a notary to complete your document package!

© 2022-2023 Notarize, Inc. (dba Proof.com) All Rights Reserved.