If you are experiencing audio issues during a meeting, you may use your phone to dial in instead of your computer audio.
Who this is for
The information and/or process below is for all users who can join or have completed a meeting.
What to expect
Participants must be connected to audio and video through the Proof platform for the duration of the meeting. Audio connections through a separate app are not acceptable.
- The computer microphone automatically mutes when the signer uses phone audio.
- The phone call automatically ends upon meeting termination/completion.
International phone numbers
The platform is currently not accepting international (outside the United States) dial-ins. If a participant does not have a U.S. phone number, they should use the mobile app.
Call in for audio during a meeting
- Click the 3 vertical dots under the video feed to open settings.
- Select A/V settings.
- Click Phone under Select a device for audio.
- Type your phone number.
- Click Dial in for audio.
- Answer the call that rings to your phone to use the phone for audio and proceed with the meeting.