We are excited to provide independent notaries with the opportunity to bring their business online and serve their clients through the Proof platform.
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- What does this mean for notaries?
- 2023 Notary-Sourced Transaction Pricing
- Why use Proof as your preferred RON platform?
🎯Primary Audience: Independent Notaries Sourcing Transactions (NST)
Properly commission notaries in the following states can facilitate remote online notarizations (RONs) for their own customers through our platform:
What does this mean for notaries?
Millions of entrepreneurial notaries across the country want a partner that will help them digitize and expand their businesses to new heights. With online notarization, geographical borders and the traditional 9 to 5 availability are no longer roadblocks. This provides an immense opportunity for notaries to get more business from people in different localities and at any hour of the day. It also helps notaries to transform relationships with their existing customers, bringing them more convenience, flexibility, and an easier way to get their notarizations done.
Notaries on our platform will gain access to their own dedicated business account, allowing them to deliver remote online notarizations compliant with their state laws and to be able to offer services that provide their customers with a simpler, more secure way to get documents notarized.
Why use Proof as your preferred RON platform?
To solidify Proof as the best online notarization platform for notaries, we've provided a suite of tools to support notaries in the digital age. Notaries who join the Proof platform recognize that embracing RON and the technology to facilitate it is an opportunity to grow their business. It's our mission to provide notaries with an online notarization platform built on compliance and accuracy. We take pride in supporting our notary community with innovative tools that provide the best experience for their customers.
Our suite of tools brings compliance, efficiency, and accuracy to every notarization a notary performs on our platform, such as Quick Stamp, Personally Known to Notary, In-Meeting Chat, and so much more. Read more about features for notaries here!
In addition to the features we build to best support your customers, notaries who use Proof also receive:
- Platform training, access to our Help Center, and in-session support (Check out knowledge@notarize at the bottom of your Get Started page).
- A dynamic, multi-factor authentication process built into the platform: Knowledge-Based Authentication, Credential Analysis, and tools to improve identification vetting.
- End-to-end session recordings and your notary journal are managed and stored by Proof (held for your state's minimum record retention period).
- A single, easy-to-use platform that we continue to refine based on use cases and notary feedback.
- Opportunities to attend live feedback sessions hosted by our regional Notary Success Managers.
- An electronic seal and electronic signature are FREE when you sign up.
- Forward-thinking features such as templates, integrated links for your business site, and document tagging/preparation tools to further fuel the digital services you offer.
- Versatile billing options that allow you to set your own fees.
- Access to a meeting simulator to help familiarize yourself with the Proof platform before your first client meeting.
- Metrics and organization panel membership visibility. You can view meeting metrics on the Get Started page. If you are on an organization panel, you will see your panel memberships on the Get Started page.
Frequently Asked Questions
How do I Sign Up?
Go to Notarize.com/NST, find your state, and select Create Account.
What documentation is required to use the Proof Platform?
Documentation & Compliance requirements vary by state. Go to notarize.com/notary and choose your state under the category of serving your own business to see what is required. You will need this compliance documentation to complete your profile on the Proof platform.
Do I need a registered LLC to bring my business to the platform?
You do not need a registered LLC to run your business or serve your clients on the Proof platform. If you have a registered business/LLC, we encourage you to include your business name in your Account Profile.
You must be a compliant, commissioned Notary Public & RON Authorized Notary as part of executing any transactions on our platform. To understand those compliance requirements, please visit notarize.com/notary.
How long does it take to be approved/activated?
Once you submit your profile, your account is reviewed within 3 business days. If our Notary Onboarding team finds errors in your account, we will provide you with instructions on what needs to be corrected to resubmit and be approved.
All notaries are subject to compliance reviews, and most updates made to a notary profile will require review renewal which takes up to three business days to complete. Learn more about Onboarding Review Triggers.
Fees and Pricing
How do I get paid?
Stripe pays you directly for any transactions you use the Proof platform to complete. Setting up your payment details and creating your Stripe Connect account ensures you quickly get paid. You are paid as soon as the signer pays for their document through the Proof platform.
My fees aren’t hitting my account right away.
We recommend you verify the payment details attached to your Stripe Connect Account and contact Stripe directly, as funds are paid directly to you from Stripe. Keep in mind that bank processing times may vary.
Can I set/choose my fee?
Yes, you can set your fee for the Notarization you are completing. You can set a fee on a specific transaction and have an account-level fee that applies to all transactions not created through the Send + Manage tab.
Is there a monthly platform fee?
Proof, at this time, will not be introducing a monthly platform fee.
Setting a custom fee for a transaction is an option when creating the transaction on the Send + Manage tab.
Account level fees
You can set an Account Level fee in your Billing & Payment Tab. This fee applies to any transaction accessed using an EasyLink and not created through the Send & Manage tab.
Can I choose to cover the fee and not charge the customer?
Yes. On your account settings or when creating a custom transaction on the Send & Manage tab, choose Bill the Signer Outside Proof to allow you to invoice the customer through a different payment method or not charge at all.
How do I add/change Payment Methods on my account?
On the Billing and Payment tab, you’ll be able to change payment methods on file and payment settings for your account.
Transactions and Platform
Why is the Send & Manage Tab on my account grayed out?
The Send + Manage tab is inaccessible when your Notary account is not approved or currently compliant. After you submit your initial profile or update the appropriate compliance items on your profile, our Notary Onboarding team will review the information. Once approved, you can use the Send + Manage tab or create an Easylink to facilitate a transaction.
Can a customer schedule a meeting with me?
A customer cannot schedule a meeting with you for a specific date and time on the Proof platform.
You can coordinate with the signer outside the platform to schedule a date and time. Then use the Send & Manage option to create a transaction and add a date and time before sending it off to the customer. The date and time chosen are populated on your meetings tab, allowing you to keep track.
The time shown to customers and in your meetings tab does not lock access before or after. Signers can meet with you at any time on the date the transaction is set. The time can be changed at the last minute.
How do I set a meeting time for a transaction?
Set a meeting time in the Send + Manage tab when creating a transaction. The time does not lock out access and keeps you and the signer aligned on when the meeting will occur.
I made a mistake when I prepared a transaction, and now it is sent to my signers. Can I put it back in draft mode?
You cannot pull back transactions into draft status once sent.
You must cancel the transaction and create a new one if:
- The email address is wrong
- The number of signers created for the transaction is incorrect
- The meeting date and time have changed, and you want your meetings tab to be correctly updated.
Use the tools to fix these potential errors when preparing and sending a transaction without needing to create a new one:
- The signer's name is misspelled
- Documents have changed
- The signer needs to use a witness
- The tags were placed incorrectly
Can I have multiple signers on my transactions?
You will have access to transactions requiring multiple signers as long as you initiate the transaction and do not answer a call through the on-demand queue. Your signer must have a unique email address. Learn more about Concurrent Signing.
Concurrent signing is a feature we can turn off and on for notaries upon request. Requests can be submitted by emailing email@example.com.
Can I bring my own Real Estate Transactions?
You can bring your real estate transactions to the platform.
Note: The Proof platform requires notaries to read and accept terms for completing Real Estate transactions within their Notary Business Account. The message is displayed immediately after you select Send Transaction.
Where can I view how many transactions I've completed?
You can view how many transactions you've completed, and other metrics on the Get Started page.
Access training through your business account on the Getting Started page.
Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat, email us at firstname.lastname@example.org!
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