Audience: Everyone

The short answer: Every completed transaction on Proof generates two audit trails — one tied to the transaction, and one sealed directly to the document. Both are available to anyone with access to the document.

Here's a quick breakdown of which one to use:

  • Transaction-Level Audit Trail: A summary of key events across the transaction (signatures, ID checks, seal placement, etc.)
  • Document-Level Audit Trail: A detailed, tamper-sealed record attached directly to the document, viewable in Adobe Acrobat.

Transaction-Level Audit Trail

The transaction-level audit trail gives you a high-level snapshot of what happened during the signing session, such as:

  • Signer names
  • Signer email addresses1
  • Signer's signature and physical location (city and state) at the time of the notarization2
  • Document created
  • Knowledge-based authentication results
  • ID verified
  • Signature acceptance
  • Initials acceptance
  • Signature application
  • Initials application
  • Seal application
  • Digital certificate applied

Read Transaction-level audit trail for organizations for instructions on how to download this audit trail.

⚠️
If multiple transactions were completed for the document, the transaction-level audit trail will only have information from the most recent transaction.

Footnotes

1 For transactions completed after July 2023

2 For transactions completed after November 2024


Document-Level Audit Trail

The document-level audit trail is more detailed and is attached to individual documents, tamper-sealed with the final notarization for every document signed on the platform.

The document-level audit trail:

  • Includes everything in the transaction-level audit (ID verification, seal placement, etc.).
  • Records whatever happens to the document, including when you place, move, or delete fields.
  • Is only available in Adobe Reader or Acrobat.

Open the document in Adobe Acrobat and expand the attachments section to view the audit trail.

Read Document-level audit trail for step-by-step instructions on how to access it.


Summary Checklist

  • Both audit trails are available to everyone with document access.
  • Use the transaction-level trail for a quick summary of the signing session.
  • Use the document-level trail for a complete, tamper-sealed record — open it in Adobe Acrobat.
  • If multiple transactions exist, the transaction-level trail only reflects the most recent one.

Still Unsure?

Our support team is happy to help. Submit a support request or chat with us from any page in the app.


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