An audit trail is a date and time-stamped record of the history and details around a completed transaction, document, or other event. The Proof platform provides details of a transaction or a document, depending on which audit trail you view.

  • Transaction-level audit trail
  • Document-level audit trail

Who this is for

Everyone with access to the document can access both of the audit trails.


Transaction-level audit trail

The transaction-level audit trail generally tracks the following events for all users who interact with the documents:

  • Signer names
  • Signer email addresses1
  • Signer's signature and physical location (city and state) at the time of the notarization2
  • Document created
  • Knowledge-based authentication results
  • ID verified
  • Signature acceptance
  • Initials acceptance
  • Signature application
  • Initials application
  • Seal application
  • Digital certificate applied

⚠️ If multiple transactions were completed for the document, the transaction-level audit trail will only have information from the most recent transaction.

Read Transaction-level audit trail for organizations for instruction on how to download this audit trail.


Document-level audit trail

The document-level audit trail is more detailed than the transaction-level audit. Document-level audit trails are attached to individual documents and tamper-sealed with the final notarization for every document signed on the platform.

The document-level audit trail:

  • Includes everything in the transaction-level audit (ID verification, seal placement, etc.).
  • Records whatever happens to the document, including when you place, move, or delete fields.
  • Is only available in Adobe Reader or Acrobat.

The audit trail can be viewed by opening the document in Adobe Acrobat and expanding the attachments section. 

Read document-level audit trail for instructions on how to access it.


Footnotes

1 For transactions completed after July 2023

2 For transactions completed after November 2024


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