The short answer: Every completed transaction on Proof generates two audit trails — one tied to the transaction, and one sealed directly to the document. Both are available to anyone with access to the document.
Here's a quick breakdown of which one to use:
- Transaction-Level Audit Trail: A summary of key events across the transaction (signatures, ID checks, seal placement, etc.)
- Document-Level Audit Trail: A detailed, tamper-sealed record attached directly to the document, viewable in Adobe Acrobat.
Transaction-Level Audit Trail
The transaction-level audit trail gives you a high-level snapshot of what happened during the signing session, such as:
- Signer names
- Signer email addresses1
- Signer's signature and physical location (city and state) at the time of the notarization2
- Document created
- Knowledge-based authentication results
- ID verified
- Signature acceptance
- Initials acceptance
- Signature application
- Initials application
- Seal application
- Digital certificate applied
Read Transaction-level audit trail for organizations for instructions on how to download this audit trail.
Footnotes
1 For transactions completed after July 2023
2 For transactions completed after November 2024
Document-Level Audit Trail
The document-level audit trail is more detailed and is attached to individual documents, tamper-sealed with the final notarization for every document signed on the platform.
The document-level audit trail:
- Includes everything in the transaction-level audit (ID verification, seal placement, etc.).
- Records whatever happens to the document, including when you place, move, or delete fields.
- Is only available in Adobe Reader or Acrobat.
Open the document in Adobe Acrobat and expand the attachments section to view the audit trail.
Read Document-level audit trail for step-by-step instructions on how to access it.
Summary Checklist
- Both audit trails are available to everyone with document access.
- Use the transaction-level trail for a quick summary of the signing session.
- Use the document-level trail for a complete, tamper-sealed record — open it in Adobe Acrobat.
- If multiple transactions exist, the transaction-level trail only reflects the most recent one.
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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