The short answer: Every document signed on Proof includes a tamper-sealed audit trail that records every action taken on that document — who did it, their role, and when. To view it, you'll need the free Adobe Acrobat Reader app.
The audit trail captures the following for each action: action taken, user, user's role, and date and time stamp.
Access and Review an Audit Trail
To access your document-level audit trail, follow these steps in Adobe Acrobat Reader:
- Open the completed document in Acrobat Reader.
- Click the paper clip icon in the right sidebar to see attachments.
- Double-click the attachment to view the audit trail in a new Acrobat Reader tab.
Show the Attachments Panel
If the paper clip icon isn't visible in the sidebar, follow these steps to enable the Attachments panel:
- Click View in the top menu.
- Hover over Show/Hide.
- Hover over Side Panels.
- Select Attachments to display the panel, then open the audit trail.
Troubleshooting
If your document required multiple notary meetings: You may see the message "At least one signature has problems." This message is generated by Adobe and doesn't indicate an issue with your document. The audit trail attached to your document reflects the final, valid notarization.
Summary Checklist
- Downloaded Adobe Acrobat Reader (free) if not already installed.
- Opened the completed document in Acrobat Reader and clicked the paper clip in the sidebar.
- Double-clicked the attachment to open the audit trail.
- If the paper clip wasn't visible, enabled it via View > Show/Hide > Side Panels > Attachments.
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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