Summary: Reporting for Business and Title Pro plans, expanded credible witness eligibility for Virginia notaries, and improved identity verification processes, plus corrections to the selfie retake flow for identity-verified witnesses and updated Command Center page header
DEPLOY-1139, 1141, and 1144 shipping on July 14, 2025
Enhancements
Reporting for Business and Title Pro
We’re introducing reporting into the product! Business and Title Pro plans now have access to our Reporting tab in their portals. This tab hosts an overview of reports related to Proof value add metrics, sent vs completed transaction rates, and notary satisfaction. Provide feedback via the Reporting tab that will be sent directly to Proof’s product team for what else you would like to measure (BIZ-7943).
- Audience: Business and Title Pro, excluding notaries
- Availability: Default change
- Release stage: General availability
- Transaction types: N/A
Virginia notaries can receive calls with credible witness
Notaries in the state of Virginia are eligible to receive calls where a credible witness is used to identify the signer (NX-5719).
- Audience: Available for all customers utilizing credible witness feature and the Notarize Network
- User Roles: Virginia notaries
- Availability: Default
- Release stage: General availability
- Transaction types: Future transactions
Verify transaction improvements
We've refined the Verify process to ensure a clean and logical resolution for every interaction, from successful verifications to inconclusive outcomes. (NX-5544).
- Audience: All Verify customers and participants
- User Roles: Fraud agents, Verify client user
- Release stage: General availability
- Transaction types: Future transactions
Transaction export improvement
Transaction type is being added to the transaction data export was released on 7/8 (ETX-3081).
- Audience: Business, Title, Lender
- User Roles: Owners and admins
- Availability: Default change
- Release stage: General availability
Fixes
Selfie retake for identity-verified witnesses is corrected and should now present a full and complete flow (NX-5670).
- Audience: Identity-verified witnesses (notaries in the Notarize Network)
- User Roles: ODN notaries
We are updating the header for the Security page in Command Center to match the name of the page, “Security” (ETX-3144).
- Audience: Command Center users
- User Roles: Owner/Admin with Command Center access
- Availability: Default Change
- Transaction types: n/a
Updated