Summary: Defend customers can automatically put a transaction on hold until it is reviewed by an authorized user
Enhancements
DEPLOY-1173 shipping on September 09, 2025
Risk Routing On-Hold feature
This feature allows Defend customers to automatically put a transaction on hold based on the risk level of the transaction. This prevents documents from being released to the signer until an owner, admin, or fraud user in the organization is able to review and either approve or decline the transaction.
- Audience: All customers/orgs that are using Defend
- User roles: Owner, admin, and fraud role
- Availability: Disabled by default, can be enabled by Proof staff for Defend customers
- Release stage: General availability
- Transaction types: All future transactions, once the risk routing feature is enabled
Updated