Summary: Clearer failure reasons for credential analysis, Sign Ahead for docs that don't require a meeting, better video meeting reliability, easier downloading for Identity Reports, restrict self-managed transactions for Command Center, resizable annotations for notaries, and a fix for Command Center navigation issues.
DEPLOY-1186 Shipping on September 22, 2025
Enhancements
Improved Identity tab and Identity Report
We've enhanced the Identity tab and Identity Report to include specific reasons why a recipient may have failed credential analysis. This provides customers with clearer insights to help guide recipients to successfully complete the process (DFND-368).
- Audience: General release in the portal
- User roles: Any user with access to the Identity timeline or report
- Availability: On by default
- Release stage: General availability
- Transaction types: Applies to all future transactions that utilize credential analysis
Downloadable Identity Report
Customers now have the ability to download the Identity Report directly from the Transactions (formerly Send & mange) page without going into each individual transaction to find the report (DFND-429).
- Audience: General release in the portal
- User roles: Any user with access to the Identity report
- Availability: On by default
- Release stage: GA
- Transaction types: Applies to all transactions that utilize credential analysis
Sign Ahead
Proof now supports Sign Ahead, allowing signers to eSign documents ahead of the notary meeting. This will apply to any documents not marked as "requires meeting" (BIZ-1927).
- Audience: Business
- User roles: All
- Availability: Default change
- Release stage: General availability
- Transaction types: Draft transactions and future transactions
Prevent self-managed transactions
Restrict your domain users from creating their own, self-managed transactions (ETX-3259).
- Audience: Command Center
- User roles: Owner, admin
- Availability: Available to all organizations with Command Center
- Release stage: General availability
Better protection from outages
We’re enhancing the reliability of our video experience by scaling a second WebRTC provider. This means your sessions will have stronger protection against potential outages and greater scalability as usage grows. Proof will manage the rollout and keep you informed along the way. Our team will share proactive communications if there are any changes that affect your experience (NX-5566).
- Audience: All
- User roles: All
Notaries can resize all annotations on documents
Notaries can now resize all annotations to better suit the space on the document and ensure compliance of the completed document (NX-2855).
- Audience: Notaries
- Availability: Default behavior change
Fixes
Fixed a bug where users weren’t able to navigate between pages in the Company Directory view in Command Center (ETX-3390).
- Audience: Command Center
- User roles: Owner, admin, user manager
- Availability: All impacted users
Updated