Summary: Security improvements for co-located retail transactions, enhanced notary onboarding clarity, better video interface controls for Verify meetings
DEPLOY-1190 shipping on September 29, 2025
Enhancements
Additional security for co-located retail transactions
Signers joining from the same device will now be asked to do an additional step of verification. The primary device user will be prompted to enter a pin code to confirm they are with the secondary user, who will receive an email with said pin code (PLAT-6293 & RX-1799).
- Audience: Retail transactions, co-located multi-signers
- User roles: N/A
- Availability: Default change, but does not impact secondary signers with SSO or MFA nor does it impact secondary signers with a brand new account to Proof
- Release stage: General availability for retail
- Transaction types: All
Clarity for notary onboarding
To better clarify within the onboarding experience, we’ve added an explainer to ensure the appropriate phone number is entered to sync notary profiles with the NNA (NX-5929).
- Audience: All
- User roles: Notaries
- Availability: Default
- Release stage: General availability
- Transaction types: Future onboarding experiences
Keeping video front and center for Verify meetings
We believe Verify transactions need to provide a first-class experience for both client and agent. To ensure the agent feels in control and can view the recipient throughout the meeting, we’ve introduced a drawer component to keep video central even when deploying different tools (NX-5547).
- Audience: Premium & Enterprise
- User roles: Verify agents
- Availability: Default
- Release stage: General availability
Fixes
For Verify agents, it’s critical to understand what a client is doing and experiencing. Now, agents will have more updates and communication as clients move through credential analysis and decide to exit that flow or experience failures in the process (NX-5562).
- Audience: Premium & Enterprise
- User roles: Verify agents
- Availability: Default
Updated