Remove existing team members

You can deactivate team members already active in your account, or you can revoke the invitation of a user who hasn't signed up yet.

If you need help finding users, check out Search and sort team members. You might also consider Command Center if your organization has many users across different companies in Proof.

Who this is for

This content is for users with the owner, admin, and user manager role in your organization.

Log in to your Proof account to complete the steps below.

Revoke an invitation

You can revoke an invitation if a user has been invited but not yet created their account. They will still have the email in their inbox, but the link will no longer work for them to create an account.

1. Click Users from the navigation panel on the left.
2. Click the 3 vertical dots next to the member whose invitation you want to revoke.
3. Select Revoke Invitation from the menu that appears.
4. Click the Revoke button on the pop-up window that appears to confirm.

A confirmation appears at the top of the page and the user is removed from the list. If the user has created an account already, see below for deactivating an existing team member.

Deactivate team members

If the team member being deactivated is also a notary, they will still be able to access their account for their notary journal, but they will not be able to send new transactions or answer calls.

1. Click Users from the navigation panel on the left.
2. Select the 3 vertical dots next to the member you want to remove.
3. Click Deactivate account.
4. Click Deactivate in the pop-up window that appears to confirm.
   

A confirmation appears at the top of the page and the user's status changes to Deactivated in the list. The user won't be able to sign in, but you'll still have access to all their transactions.