The short answer: The Identity tab in a transaction shows credential analysis results, selfie comparisons, and a full verification timeline — giving you the data you need to identify potential fraud in IAL2-compliant transactions and online notarizations.
How It Works
The Identity tab includes the following information for each verification attempt by every signer:
- Profile
- Timeline
- Credential viewer, including images of the ID and selfie
The identity information available to you depends on your user role and your organization's subscription. Read more about IAL2.
Access the Identity Tab
To view fraud signal data for a signer, access the Identity tab in a transaction:
- Click Transactions from the left navigation.
- Find the desired transaction.
- Click the transaction name to open Transaction Details.
- Click Identity at the top of the page to display the identity information available for the transaction.
Summary Checklist
- Navigate to Transactions and open the desired transaction.
- Click Identity at the top of Transaction Details.
- Review the signer's Profile, Timeline, and Credential viewer for each verification attempt.
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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