Add a Shared Inbox to Your Real Estate Account

Audience: Organizations

The short answer: A shared inbox in your Proof account sets global email notifications for your team. Each team member logs in with their own credentials, but notifications go to the shared inbox. Only owners and admins can perform the action below — and only real estate accounts can add shared inboxes.

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Only one shared inbox is available per account.

Add a shared inbox

Log in to your Proof account to complete the steps below.

  1. Select Settings from the menu on the left.
  2. Select Organization Settings from the page menu.
  3. Select the Shared inbox tab.
  4. Type or paste the shared email address in the Email address field.
  5. Select Save.
Shared inbox field in Organization Settings showing the Email address input and Save button

Summary Checklist

  • Settings → Organization Settings → Shared inbox tab → enter email → Save.
  • Only one shared inbox per account — only available on real estate accounts.
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Still unsure? Contact Proof Support for help.

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