The short answer: Organizations with API access and in-house notaries can assign different notary types—on-demand or in-house—to individual signers within the same transaction, giving full control over the notarization experience.
Who This Is For
This feature is available to organizations that have both in-house notaries and API access enabled. Anyone in an eligible organization who has permission to send and manage transactions via API can use this feature.
If your organization is interested in API access, contact our Sales team.
When to Use This
This feature is best suited for transactions that involve multiple signers where different notary types are required for different parties.
Example scenario: A document needs to be notarized and signed by both external customers and an internal employee. You can assign an in-house notary for the internal employee's signature—allowing them to skip identity verification if that option is enabled—while the external signers complete the standard identity verification and notarization process with an on-demand notary. This streamlines the experience for all parties involved.
How It Works
Notary assignments are configured at the API level, based on signing order. You can customize the notarization flow and assign each signer to a specific notary type when creating the transaction.
To implement this, follow the instructions in the developer docs.
Summary Checklist
- Confirm your organization has both in-house notaries and API access enabled.
- Identify which signers should be assigned to on-demand notaries and which to in-house notaries.
- Configure notary assignments in the API payload per the signing order, following the developer docs.
- If applicable, verify that identity verification skip is enabled for in-house notary sessions.
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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