The short answer: Command Center Owners, Admins, and User Managers at your parent organization can now view and manage all in-house notaries (IHNs) across your full org tree from a single Notaries page — no need to open each child org individually.
1. Open the Notaries page
Select User Management from the left navigation in Command Center, then select Notaries. This page shows every in-house notary across your parent org and all child orgs in one table.
2. Review notary details in the table
Each row shows:
- Name
- Compliance status — see status meanings below
- Accepting calls — toggle showing whether the notary is currently available, plus an online/offline indicator
- Expiry date
- Home organization — which child org the notary belongs to
3. Filter the list
Use the filters above the table to narrow the list by:
- Compliance status
- Home organization (child org)
You can also search by name or email using the search box above the table.
4. View or update a notary's details
Select a notary's row to open a side drawer with three tabs:
- Details — home organization, role, access, and capacities (including languages spoken). Select the edit icon to make changes.
- Notary profile — contact information, commission details, insurance details, and signature/initials/seal on file (read-only)
- Notary documents — uploaded paper commission documents, with version history and downloads
Use Move user from the Details tab to move a notary to a different child organization, or Remove user to remove their account.
Compliance status meanings
What's different in child org portals
If you manage users directly in a Business, Title, or Lender portal instead of Command Center, you'll see the same updated table and consolidated notary details drawer on your Users page — but without Command Center–only features like bulk actions or the Home organization column, since those only apply when managing notaries across multiple orgs.
Summary Checklist
- Command Center → User Management → Notaries shows all IHNs across your full org tree.
- Filter by compliance status or home organization, or search by name/email.
- Select a notary to open a side drawer with Details, Notary profile, and Notary documents tabs.
- Child org portals (Business, Title, Lender) show the same updated table and drawer, without Command Center–only features.
Updated