Transactions on the Proof platform are simple to complete. All you need is access to a computer or mobile device (smartphone, iPad, etc.). Your device must include a video camera and audio capabilities (sound and microphone access). You also need a strong internet connection.
For mobile device requirements, read Minimum Mobile Device Requirements to Complete Transactions on Proof.
Who this is for
The information and/or process below applies to all users on the Proof platform.
Requirements for computers
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Computer with:
- Camera, microphone, and speakers
- Windows 10 or newer, Max OS X Leopard or newer, or Google Chrome Box
- Adobe Acrobat Reader
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Internet access: Internet access through an internet service provider is a broadband connection sufficient to support a live, real-time audio-video connection. We recommend a hardwired setup, but Wi-Fi will also work. Ideal speeds for optimal meeting success are:
- Ping: Less than 30ms
- Upload: 5mBit
- Download: 20mB
-
Web browser
- We support the most recent 10 major versions for Chrome, Firefox, and Edge, and the most recent 3 major versions of Safari, including the current versions.
Requirements for mobile devices
Here are the minimum system requirements for using a mobile device to complete a Proof transaction. Mobile devices include smartphones, tablets, etc.
⚠️ Real estate transactions and closings can be completed on a mobile device accessing Proof.com with a web browser, but these transactions cannot be completed using the Notarize app.
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Hardware
- A smartphone or tablet running at least iOS 15.0 or iPadOS 15.0 (Apple) or 10.0 (API 29) (Android)
- Camera with autofocus that supports the h264 codec
- Headphones or use the phone's speaker
- Microphone
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A way to access the Proof platform
- Browser (preferred)
- Chrome version v89 or newer
- Safari version v15.2 or newer
- Firefox version v87 or newer
- Microsoft Edge version v89 or newer
- OR
- Notarize app for iOS or Notarize app for Android
- Browser (preferred)
- A strong internet connection