Enable or Disable Cost Centers for All Transactions

Audience: Organizations

The short answer: Here's how to enable or disable cost centers for all transactions created in your organization's Proof account. This is done in Command Center and requires an owner or admin role.


Before you begin

Before enabling cost centers for transactions, you'll need to create them and make them visible to senders:

  1. Create a cost center.
  2. Show the cost center to senders.
  3. Enable cost centers for senders to use with transactions (steps below).

How cost centers work

  • Enabled: The cost center becomes a required field for all new transactions. The sender must select a cost center from the searchable list. A new cost center can be selected at any time, regardless of transaction status. Transactions created through the API also require a cost center ID.
  • Disabled: The cost center field does not appear when creating new transactions. Cost centers associated with existing transactions are saved but cannot be edited. API requests do not need a cost center ID.

Transactions created through the API

When cost centers are enabled and required, API requests to create a transaction must include a valid cost center ID. Developers can get the cost centers available to your organization, along with their IDs, from the Proof API. See the Proof API documentation for details.

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If your organization has cost centers set to Not enabled, API requests do not need a cost center ID. Command Center Lite organizations are not affected.

Enable or disable cost centers

New to Command Center? Here's how to access it.

  1. Select Cost centers from the menu on the left.
  2. Select the Update link towards the top of the page.

    Update link at the top of the Cost centers page in Command Center
  3. Select the desired option in the pop-up window:
    • Not enabled — cost centers are not available to select when new transactions are created.
    • Enabled and required — cost centers shown to senders are required when new transactions are created.

      Pop-up window showing Not enabled and Enabled and required cost center options in Command Center
  4. Select Save.

Summary Checklist

  • Cost centers must be created and made visible to senders before they can be enabled.
  • Cost centers → Update → select option → Save.
  • When disabled: existing cost center assignments are saved but can no longer be edited.
  • When enabled and required, API requests to create a transaction must include a cost center ID.
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Still unsure? Contact Proof Support for help.

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