Audience: Organizations

The short answer: Business Identity is Level 2 verification. Once your business is verified and an admin verifies their own identity, your organization gets a Business Seal (formerly called an organization certificate) that's applied to every document you send, and your team's Digital IDs are tied to your business.

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Business Identity is in Limited Availability. It's off by default and open to pilot customers. Your Customer Success Manager (CSM) or Proof Sales turns it on.

What You Get

Benefit What it means
Business Seal Applied to every document your organization sends. Anyone who receives a document can confirm your Business Seal at verify.proof.com.
Certify Upload any PDF and apply your Business Seal to it with Certify.
Digital IDs tied to your business The admin who completes the flow gets a Digital ID tied directly to your verified business. Team members who enroll for a Digital ID are tied to your business too, and their credential shows your business name in Proof Wallet.

Two Levels of Business Verification

Level Name What it takes What it unlocks
Level 1 Verified Business Status Your business details. Verified business status that signers see.
Level 2 Business Identity A verified business, plus identity verification of an admin. Your Business Seal, Certify, and Digital IDs tied to your business.

To complete Level 1 first, see Verify Your Business with Proof.


What to Know Before You Start

Topic Details
Availability Limited Availability. Open to pilot customers.
Default setting Off. Your CSM or Proof Sales enables it for your organization.
Who can complete it Organization Owners and Admins.
What you need Your business entity name and address, and your TIN or EIN, if your business isn't verified yet. A photo ID and a device with a camera.
How long it takes About 10 minutes if you verify your business and your identity in one flow.
Where it's available Business, Title, and Lender portals.

How to Get Your Business Seal

1

Start from Verify your business

If your business isn't verified yet, select Get started. The flow has four steps: Verify email, Increase security, Submit business info, and Confirm identity. That way you can get Business Identity in one flow. For help with the first three steps, see Verify Your Business with Proof.

Verify your business screen with four steps, Verify email, Increase security, Submit business info, and Confirm identity, a list of what you'll get and need, and Get started and Verify later buttons
2

Select Get your business seal

If your business is already verified, you'll see the Business seal option. Select Get your business seal.

Business verified confirmation with a Business seal section explaining the benefits and a Get your business seal button
3

Confirm your identity

Verify your own identity with your photo ID and a selfie on a device with a camera. It's the same process as enrolling for a Digital ID.

4

Your Business Seal is live

When verification is complete, you'll see a confirmation. From then on, every document you send carries your Business Seal, and recipients can confirm it at verify.proof.com.

Verification complete screen reading Your Business Seal is live, showing a document with the business seal and a team credential in Proof Wallet, with a Continue button
5

Review it in Settings

Go to Settings → Business identity to see your Business Seal name, the authorized admin, and the dates your seal is active.

Business identity page in Settings showing the business seal with the seal name, authorized admin, and dates active
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Your Business Seal applies to future transactions only. Documents you send after it's issued carry it.

What Happens to Your Team's Digital IDs

  • The person who completes the flow gets a Digital ID tied to your verified business.
  • Team members who enroll for a Digital ID after that are tied to your business too.
  • A credential never outlasts your Business Seal.
  • If someone leaves your organization, their business credential is removed and isn't re-issued as an individual credential.

To learn how Digital IDs work for your team, see Digital ID for Business Organizations.


Good to Know

  • You can't yet choose which team members get a business credential.
  • Credentials don't include a role or department.
  • Team members can't choose between presenting a business credential and an individual one.

If You Can't Start

  • If you're asked to verify your business first, see Verify Your Business with Proof.
  • Only Owners and Admins can complete Business Identity.
  • Business Identity is limited to pilot customers. If you don't see it, ask your CSM to enable it.

Summary Checklist

  • Business Identity is Level 2 verification. It is in Limited Availability, so ask your CSM or Proof Sales to enable it.
  • An Owner or Admin starts from Verify your business and selects Get your business seal.
  • Confirm your identity with a photo ID and a selfie on a device with a camera.
  • Your Business Seal is applied to every document you send afterward, and recipients can confirm it at verify.proof.com.
  • Team members who enroll for a Digital ID are tied to your business.

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Still unsure? Contact your CSM or submit a support request for help.

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