The short answer: If you don't have an SSN or ITIN, check the box on the verification screen and complete the alternative ID steps. You'll need a current or previous U.S. address to use this option.
Eligible signers can verify their identity without a Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN) by providing a current or previous U.S. address, ID photos, and selfie photos instead. This option appears when you're uploading your own document, sent a transaction by an organization with this verification enabled, or signing while co-located with other signers.
After clicking the link in your invitation email or uploading your own document, here's what to expect:
Verify Your Identity Without SSN or ITIN
- Check the box next to "I don't have an SSN or ITIN."
- Provide a current or previous U.S. address.
- Capture photos of your identification.
- Capture selfie photos for identity verification.
- Connect with a notary to complete the meeting.
Summary Checklist
- Check the box for "I don't have an SSN or ITIN"
- Provide a current or previous U.S. address
- Capture photos of your identification
- Capture selfie photos for identity verification
- Connect with a notary to complete the meeting
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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