The short answer: If you're completing a transaction through an activation link, EasyLink, or emailed link that didn't ask you to set a password, you can now enroll in Proof Digital ID as part of that transaction — no existing account required.
What's changed
Previously, enrolling in Digital ID required you to already have a Proof account with a password set. If you accessed a transaction through a passwordless link, you weren't able to enroll at all. Now, you can accept the Digital ID enrollment offer during your transaction and set up your credentials (or log in, if you already have an account) as part of completing enrollment.
How to enroll
1. Enter your transaction as usual (via your activation link, EasyLink, or emailed link) and confirm your email.
2. Complete identity verification for your transaction.
3. When you're offered Digital ID enrollment, choose to accept or decline:
- For an Identify transaction, this offer appears after verification.
- For an eSign transaction, this offer appears after signing.
- For a notarization (RON) transaction, this offer appears before your notary meeting.
4. If you decline, you'll continue your transaction with no changes.
5. If you accept:
- Already have a Proof account? Log in with your password, passkey, or other login method, including any multi-factor verification already set up on your account.
- Don't have an account yet, or have one but never set a password? Verify your email with a one-time code, then create a password or passkey to finish enrollment.
6. Once enrollment is complete, you'll return to your original transaction right where you left off.
Summary Checklist
- Enter your transaction and complete identity verification.
- Accept the Digital ID enrollment offer when it appears.
- Log in with your existing account, or verify your email and set a password/passkey if you don't have one yet.
- Return to your transaction where you left off.
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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