The short answer: Owners and admins can require all team members to verify their identity via SMS or authenticator app each time they log in to their Proof account.
To set up MFA for signers during transactions instead, read Enable Multi-Factor Authentication (MFA) for All Transactions. For general MFA information, read Multi-Factor Authentication.
What It Does
When you enable login MFA for your organization, all team members will be required to authenticate via text or authenticator app when they log in.
- The authentication method chosen when MFA is enabled becomes the default for all users.
- Organization settings override a user's individual MFA settings.
Once MFA is configured, team members will see a message informing them that the account manager has set up their MFA settings.
Enable Login Multi-Factor Authentication
Log in to your Proof account to complete the steps below.
- Click Settings from the navigation panel on the left.
- If you don't see the panel, click the caret to expand it.
- Select Team security from the Settings page menu.
- Toggle the Multi-factor authentication switch to ON.
- Check the box next to the authentication methods you'd like to allow.
- Click Save changes.
User Experience
Users are prompted to set up their login MFA the next time they log in. After entering a valid email and password, they are prompted to enter a 6-digit code sent via SMS or generated in the Google Authenticator app.
Read Set Up Multi-Factor Authentication Methods for Your Account if users need help setting up their individual methods.
Summary Checklist
- Go to Settings → Team security
- Toggle Multi-factor authentication to ON and select allowed methods
- Click Save changes — team members will be prompted on next login
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
Updated