Audience: Everyone
The short answer: In-meeting chat is available to all meeting participants, who can send messages to each other during the session.
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All chats are recorded and saved with the meeting video for legal purposes.
How It Works
In-meeting chat is helpful for situations where verbal communication isn't possible. Common use cases include:
- Communicating with participants who have hearing or speech impairments. The chat feature allows for text-based communication between notary and signer, ensuring that people with a hearing or speech impairment can complete transactions on the platform.
- Resolving technical audio issues. If the notary and signer are unable to hear each other, they can troubleshoot audio issues through in-meeting chat.
When a participant sends a message, all other participants receive a chat notification.
Use In-Meeting Chat
To send a message during a meeting, follow these steps:
- Click the Chat bubble icon in the lower right (notaries) or lower left (signers) corner of your screen to open chat.
- Type your message and press Enter, or click the send button to the right of the message field.
Click the X button in the upper right corner of the chat panel to close it.
Summary Checklist
- Click the Chat bubble icon (lower right for notaries, lower left for signers) to open chat.
- Type your message and press Enter or click the send button to send it.
- Click X in the upper right of the chat panel to close it.
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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