Send Messages to Meeting Participants with In-Meeting Chat

Audience: Everyone

The short answer: In-meeting chat is available to all meeting participants, who can send messages to each other during the session.

All chats are recorded and saved with the meeting video for legal purposes.

How It Works

In-meeting chat is helpful for situations where verbal communication isn't possible. Common use cases include:

  • Communicating with participants who have hearing or speech impairments. The chat feature allows for text-based communication between notary and signer, ensuring that people with a hearing or speech impairment can complete transactions on the platform.
  • Resolving technical audio issues. If the notary and signer are unable to hear each other, they can troubleshoot audio issues through in-meeting chat.

When a participant sends a message, all other participants receive a chat notification.

Chat message notification appearing in the notary meeting interface

Use In-Meeting Chat

To send a message during a meeting, follow these steps:

  1. Click the Chat bubble icon in the lower right (notaries) or lower left (signers) corner of your screen to open chat.
  2. Type your message and press Enter, or click the send button to the right of the message field.

Click the X button in the upper right corner of the chat panel to close it.

In-meeting chat panel showing the message field and send button

Summary Checklist

  • Click the Chat bubble icon (lower right for notaries, lower left for signers) to open chat.
  • Type your message and press Enter or click the send button to send it.
  • Click X in the upper right of the chat panel to close it.

Still Unsure?

Our support team is happy to help. Submit a support request or chat with us from any page in the app.


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