Scan physical documents using your a web browser on your mobile device.
Who this is for
This content is for all users who will join or have already completed a meeting.
Tips for success
- Place the document on a contrasting background that is a solid color.
- Ensure the edges of the document are lined up with the blue border.
- Hold the device steady at a straight angle.
- If your document has content in borders, try positioning the camera farther from the document so the scanner can focus on the entire document instead of parts of the document.
You can stop scanning at any point, but you'll lose all progress from previous scans.
Scan documents on your phone
ℹ️ Upload the entire document, not just the signature page.
From the upload screen on your mobile device:
- Open the Upload screen.
- Tap + Add document.
- Tap Scan with camera.
- Allow access to your camera.
- Line up the blue scanner border with the outside of your document page.
- Press the white circle at the bottom of the page to initiate the scan, if it doesn't scan automatically.
- If your document is scanned sideways, you can tap Rotate or Rescan to fix it.
- Add pages until you've scanned the entire document.
- If you have more than one page, tap Add another page.
- Tap Upload scanned document when all pages have been scanned.
- Preview your scanned documents.
- Tap Continue to move to the next step.
Common errors with mobile scanning
You may see error messages as you attempt to scan, prompting you to rescan your document.
| Error | Example |
|
Error 1: Please hold the device over a document to start scanning The scanner is not able to capture the document. Try stepping back and capturing the entire document.
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| Error 2: This is a bad camera angle. Hold the device straight over the document. | |
| Error 3: The document is too small. Try moving closer. | |
| Error 4: It is too dark. Try turning on a light. |