Scan physical documents using your a web browser on your mobile device.
ℹ️ Upload the entire document, not just the signature page.
Tips for success
- Place the document on a contrasting background that is a solid color.
- Ensure the edges of the document are lined up with the blue border.
- Hold the device steady at a straight angle.
- If your document has content in borders, try positioning the camera farther from the document so the scanner can focus on the entire document instead of parts of the document.
⚠️ You can quit scanning at any point, but you'll lose all progress from previous scans.
Scan documents on your phone
From the upload screen on your mobile device:
- Open the Upload screen.
- Tap + Add document.
- Tap Scan with camera.
- Allow access to your camera.
- Line up the blue scanner border with the outside of your document page.
- Press the white circle at the bottom of the page to initiate the scan, if it doesn't scan automatically.
- If your document is scanned sideways, you can tap Rotate or Rescan to fix it.
- Add pages until you've scanned the entire document.
- If you have more than one page, tap Add another page.
- Tap Upload scanned document when all pages have been scanned.
- Preview your scanned documents.
- Tap Continue to move to the next step.
Common errors with mobile scanning
You may see error messages as you attempt to scan, prompting you to rescan your document.
| Error | Example |
|
Error 1: Please hold the device over a document to start scanning The scanner is not able to capture the document. Try stepping back and capturing the entire document.
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| Error 2: This is a bad camera angle. Hold the device straight over the document. | |
| Error 3: The document is too small. Try moving closer. | |
| Error 4: It is too dark. Try turning on a light. |