Upload title documents to a Collab closing

Audience: Organizations

The short answer: When a lender invites you to a Collab closing, you'll receive an email to add your title documents before the transaction is sent to the signer.


How It Works

When a lender and title agency both have Collab enabled, they can complete closings together on the Proof platform. The lender initiates the closing, and Proof automatically sends you an email to add the title documents.

Read Collab for real estate for a full overview of the process.

When you access the transaction, you have permission to edit only certain fields:

You can edit:

The following items cannot be edited because they are set by the lender:


Add Title Documents

  1. Check your email for a message from noreply@proof.com.
  2. Click the Add title documents button in the email.
    Add title documents button in the Collab invitation email
  3. Sign in to your Proof account, or click Send verification email to open the transaction without a password.
    Sign in or send verification email screen for title agent Collab access
  4. Click Upload a document in the Documents section.
    • Documents added by the lender appear in this list and cannot be edited except by the lender.
      Documents section showing Upload a document button and lender-added documents
  5. Drag and drop your files or click Upload a document.
    • Documents can be in a single PDF file or uploaded as individual files.
  6. Click Add # document to transaction when finished adding files.
  7. Prepare and tag the documents.
  8. Click Send transaction.

What to Expect After You Send

When you send the transaction, the following notifications are sent automatically:

  • You receive a confirmation that the package was sent successfully.
  • The lender is notified that the document package has been sent to the signer.
  • The signer is notified that the closing is ready, including the notary meeting schedule.
  • CC contacts and closing contacts are notified that the package was sent.

Summary Checklist

  • Check your email for an invitation from noreply@proof.com.
  • Click Add title documents and sign in to your Proof account.
  • Upload your title documents in the Documents section.
  • Prepare and tag the documents.
  • Click Send transaction.

Still Unsure?

Our support team is happy to help. Submit a support request or chat with us from any page in the app.


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