Audience: Organizations

The short answer: For additional security, you can require signers to provide a secondary form of identification for all of your transactions — configurable from your transaction settings.


What to expect

When this setting is enabled, signers are asked for another form of ID when they begin the transaction.

When creating new transactions, you can remove this requirement for a specific transaction without affecting the setting for other transactions.

Read Acceptable Forms of ID for Online Notarization for more about acceptable forms of ID.


Change secondary ID settings

Log in to your Proof account to complete the steps below.

  1. Select Settings from the navigation panel on the left.
    • If you don't see the panel, select the arrow to expand it.
  2. Select Transaction settings from the Settings page menu on the left.
  3. Select the radio button next to the desired option under Secondary ID required? in the Authentication and security box.
  4. Select Save changes.
Secondary ID required settings in Transaction Settings showing radio button options

Summary Checklist

  • Navigate to Settings → Transaction settings → Authentication and security.
  • Select the radio button next to your desired Secondary ID required? option and select Save changes.
  • This setting applies to all transactions but can be overridden per individual transaction when creating it.
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Still unsure? Contact Proof Support for help.

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