Audience: Organizations
The short answer: You can download your notarized documents after your signer completes their meeting. Proof emails you automatically when documents are ready, and you can access them anytime from the Transactions page.
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Individual signer? If you uploaded your own documents (not part of an organization), use these instructions instead:
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Proof doesn't have a set timeline for automatic deletion and doesn't guarantee long-term storage. Save your documents to your own system as your backup.
1. Open Transactions
From the navigation menu on the left, click Transactions.
2. Find Your Transaction
Locate the transaction you need and click it to open the Transaction details page.
3. Go to Documents
Select the Document tab to see all completed files.
4. Download What You Need
You can download files two ways:
- Click Download All in the upper right corner to download all documents as a zip file.
- Click individual document names to download specific files.
Summary Checklist
- Go to Transactions in the left nav to find your completed transaction.
- Open the Document tab to see all completed files.
- Use Download All to grab every document at once, or click individual file names for specific downloads.
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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