Audience: Recipients

The short answer: You can download your notarization session recording directly from your transaction details. The file saves as an MP4; you can keep it for your records or share as needed. If you send transactions on behalf of an organization and need to download a signer's recording, use these instructions for Download a Signer's Meeting Recording instead.


Download the Recording

To download your meeting recording, follow these steps from your Proof account.

  1. Locate the completed transaction in your account and click View next to it.
  2. Select Video.
  3. Select the 3 vertical dots in the bottom-right corner of the video player and select Download. The file saves as an MP4.
    • If you're using Safari, right-click the video to bring up the download menu.

Expand each step below for screenshots.

+ 1. Find Your Transaction

Locate the completed transaction in your account, then click View next to it.

Completed transactions list with View button highlighted
+ 2. Open the Video Tab

Select Video.

Document Details page with Video tab highlighted
+ 3. Download the Recording

Select the 3 vertical dots in the bottom-right corner of the video player, then select Download. The file saves as an MP4.

πŸ’‘
If you're using Safari, right-click the video to bring up the download menu.

Summary Checklist

  • Find your completed transaction and click View.
  • Select the Video tab.
  • Select the 3-dot menu and choose Download β€” Safari users right-click instead.

Still Unsure?

Our support team is happy to help. Submit a support request or chat with us from any page in the app.


Updated

Was this article helpful?

18 out of 33 found this helpful