View a signer's ID

Audience: Organizations

The short answer: Here's how to view the identification used by your customer for a completed transaction on the Proof platform.

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If your organization hasn't verified its business with Proof, the ID photo shows as Protected instead of an image. An Org Owner or Admin can unlock it by verifying your business. See Access Protected Signer Data with a Verified Business.

View a signer's ID

Log in to your Proof account to complete the steps below.

  1. Select Transactions from the navigation panel on the left.
  2. Find the transaction you'd like to view the ID for.
  3. Select the desired transaction to open the Transaction Details.

  4. Select the Recipients tab at the top of the page.

    Recipients tab in Transaction Details showing signer ID

If desired, you can select the photo of the ID to:

  • Enlarge the ID
  • View the back
  • View any available secondary IDs
Enlarged signer ID verification view showing front and back of ID

Summary Checklist

  • Navigate to Transactions → find the transaction → select the Recipients tab.
  • Select the photo of the ID to enlarge it, view the back, or view any secondary IDs.
  • If the ID photo shows Protected, ask an Org Owner or Admin to verify your business.
  • To disable ID viewing for your employees, contact Proof Support or your CSM.
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Still unsure? Contact Proof Support for help.

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