Audience: Organizations

The short answer: To send a manual reminder, open the transaction in Proof, select Transaction actions, and select Send a reminder.

If you want information about automatic email reminders, read Email reminders for organizations.


Send a manual reminder

Log in to your Proof account to complete the steps below.

Review Search for a transaction for instructions on searching and filtering transactions.

  1. Select Transactions from the navigation menu on the left.
  2. Find the desired transaction and select its name to open it.
  3. Select the Transaction actions button in the top right of Transaction details.
  4. Select Send a reminder.

    Transaction actions dropdown showing Send a reminder, Clone transaction, and Force complete options
  5. Optionally, type a note to the signer in the Note to signer field and your name in the Signature field.
  6. Select Send reminder email to send an email reminder, or enter a phone number and select Send SMS reminder to send a text message.

    Send a reminder modal showing Note to signer field, Signature field, Send reminder email button, phone number field, and Send SMS reminder button

Summary Checklist

  • Find the incomplete transaction in Proof and select its name to open it.
  • Transaction actionsSend a reminder.
  • Add an optional note and your name in the Signature field.
  • Select Send reminder email or enter a phone number and select Send SMS reminder.
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Still unsure? Contact Proof Support for help.

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