Audience: Organizations

The short answer: After sending a transaction, you can take certain actions depending on the transaction type and its current status. Use the table below to find the right action and its requirements.

Learn more about transaction status definitions.


Transaction Actions

Click a link in the Action column to learn how to perform that action.

Transaction actions dropdown menu showing Edit transaction, Send a reminder, Clone transaction, Force complete, Cancel transaction, and Delete transaction options

The Transaction actions menu on a transaction's detail page is where each of these actions lives. Availability depends on the transaction's current status — see the table below for what's allowed when.

Action Transaction type Required status
Archive Any Complete or Canceled
Cancel Any Sent or Attempted (before notarization is completed)
Clone Any Any
Delete Any Draft or Canceled
Edit Business only Sent
Force-complete Any Any except Complete or Canceled
Recall Real estate only Any except Attempted, Complete, or Canceled
Resend Any Any except Complete or Canceled
Unarchive Any Archived

Summary Checklist

  • Check the transaction's current status before taking an action
  • Confirm the action is available for your transaction type (business vs. real estate)
  • Click the action link in the table above for step-by-step instructions

Still Unsure?

Our support team is happy to help. Submit a support request or chat with us from any page in the app.


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