File Size and Format Requirements

Audience: Everyone

The short answer: Getting your document uploaded correctly makes a big difference in how your final signed copy looks. Here's what you need to know before you start.


File format

Always upload a PDF — ideally one created directly from a digital document, not a photo or scan of a printed page. Here's why that matters and how to make sure yours is set up correctly:

Upload the full document

Don't just upload the signature page. We need the entire document so signatures and notary stamps are placed at the right size on the right pages.

Export as a PDF from your word processor

Most tools — Google Docs, Microsoft Word, Pages — let you export or "Save As" a PDF. Use that instead of printing and scanning. A digitally created PDF keeps the text sharp and the layout intact.

Save at actual size (100% magnification)

If your PDF is saved at a reduced zoom level (like 25%), any signatures or text added during your session will appear tiny and may be unreadable. To check in Adobe Acrobat: go to File > Properties > Initial View > Magnification and confirm it's set to 100%.

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Don't upload a photo of your document. Phone photos make signatures appear too small to read and can cause the receiving party to reject your document. Always export a PDF directly from the original file.

File size

To keep things running smoothly, make sure your files meet these limits before uploading:

  • Each file must be under 30MB.
  • All files combined for one transaction must be under 500MB.
  • Document dimensions should be 8.5 x 11 inches.

Summary Checklist

  • Uploading a PDF, not a photo or image file.
  • Included the full document, not just the signature page.
  • PDF saved at 100% magnification (actual size).
  • File is under 30MB.
  • All files for this transaction are under 500MB combined.
  • Document dimensions are 8.5 x 11 inches.
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Still unsure? Contact Proof Support for help.

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